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'Client Testimonials

We work with our clients as partners to deliver on their objectives. Here are a few thoughts from some happy Creative Concern clients.

"BBC North has worked with Creative Concern since the move of 2,300 staff to MediaCityUK in Salford Quays was first announced in 2007. There have inevitably been lots of changes to the project along the way (including the name!) but Creative Concern have stuck to their original vision of the BBC North brand and creatively developed it along the way. Throughout this development, we faced the big challenge of unifying a number of disparate and well established BBC brands under a compelling and sensitive umbrella brand - which Creative Concern used their expertise and understanding to achieve.

But for me, the real beauty of the BBC North brand is its versatility - it works across all our channels (film, website, briefing packs, newsletters etc) resulting in a cohesive, joined up approach to our communication. Creative Concern worked tirelessly, to often unreasonable deadlines(!) to achieve this but it's really paid off, we now have a strong brand which reflects our vision and mission, is used by all our Leadership team and across the BBC and has been used internally as an example of excellent branding.

Not only that, it's a pleasure to work with Creative Concern, their flexibility and attention to detail is second to none, teamed with outstanding creativity and first-class design."

Josie Cahill, Internal Communications Manager, BBC North

"I have worked directly and indirectly with Creative Concern over the last 8 years. In every instance I have found their approach professional and realistic. They back this up with unflagging optimism, humour and the delivery of quality work. They are also prepared to go the extra mile."

Keith Jones, Regional Director, The Forestry Commission

"Manchester Forward was a challenging publication to pull together, not least because of the breadth of information that was required from a range of sources. Creative Concern worked with us to deliver ‘information download’ workshops which captured a range of content from partners and stakeholders. Hours of discussion were then transcribed, analysed and categorised into chapters, before the process of articulating the information began. Creative Concern’s copywriting and design capability is first class, and led to the creation of a document that delivers on every level. However, it is the intellectual vigour that they bring to a project which really sets them apart."

Rachel Combie, Director of Strategic Marketing, Marketing Manchester

"ENWORKS have used the services of Creative Concern for a number of years, and have developed a trusted relationship with them. This work has covered a broad spectrum of activity and has included web site development, design, and content management.  As an organisation with very strong environmental credentials we actively seek suppliers with similar standards, Creative Concern demonstrably meet these standards."

Todd Holden, Programme Director, ENWORKS

"It's a pleasure to work with an agency that takes the time to understand your customers, your product and your values to create a brand that is fresh, relevant and valuable. They are easy to work with and are meticulous in their attention to detail. Our recent rebrand roll out was completed on time, to budget and resulted in over 90% of our customers surveyed telling us our new information suite was well designed and easy to understand."

Mark Simmons, Marketing Manager, Riverside

"Creative Concern planned and delivered a project critical to our future development. They brought a fresh, comprehensive and effective solution that supported our organisational objectives and delivered practical results we could incorporate into our business strategy.”

Rebecca Turner, Head of Knowledge Management, Envirolink Northwest

"Having worked with Creative Concern regularly over the last eight years, in several different jobs and on many different projects, I know that I can rely on them for creative work of the highest standard, delivered on time by a team that is a pleasure to work with. Most recently they organised a complicated media launch for me that involved taking TV, radio and print journalists out onto the Irish Sea in a small boat. As always, the organisation was faultless and led to some great publicity, and thankfully no one fell in. I always look forward to working with Creative Concern because I can trust them completely."

Matthew Sutcliffe, Communications Co-ordinator, Irish Sea Conservation Zones

"Creative Concern have helped change perceptions of Wythenshawe through the Real Lives campaign. Their strategic approach has inspired the local community and helped give them a united voice to tell their story in their own words. They have given access and support to many members of our community to speak to the media on the issues they feel passionate about."

Nigel Wilson, Chief Executive, Parkway Green Housing Trust

"Creative Concern, at very short notice, produced a beautiful range of postcards with information about our sites. The postcard format worked well.  Thanks so much for pulling out all the stops to get them together at such short notice - they were a great asset to us on the stand and I'm sure will be very useful in conjunction with future work."

Hayley Skipper, Arts Officer, The Forestry Commission

Our brief to Creative Concern was to develop and produce a logo and website for Re-Use, Explore, Discover (RED) that would engage and ‘involve’ those individuals and organizations coming into contact with the initiative. Without doubt what has made our programme so successful is the way Creative Concern was able to take this brief, translate it and develop it in such way that the communication of the programme was very concise, clear and engaging. The work they produced for us has been so successful RED has become the UK outdoor industries voice for the promotion of‘re-use’ of apparel, footwear and equipment. We are incredibly thankful to them as their work has enabled us to have a dialogue with a considerably larger audience than we originally anticipated.

Don Gladstone. Founder of Re-Use, Explore, Discover'